
STAFF, WYDAILY. 4 Aug. 2017, wydaily.com/local-news/2017/08/04/read-before-swimming-jcc-pools-changing-hours-nws/.
I applied for a lifeguarding position with WJCC when I was 16, the minimum age. I had been Red Cross certified in CPR and First Aid a few months before, and had passed a drug screening. I started as a guard and was taught the basics by the lead and head guards. By the end of the summer, both though necessity and progress with my skills, I was promoted to a lead guard which included a pay increase and more responsibilities. I learned a lot my first year. When I came back for my second year, I was asked to come on as a head lifeguard, very unusual for a person with one year experience, and I accepted the position. That season was different because I wasn’t learning from or assisting other guards, I was teaching them the nuances and tactics on how to be an efficient guard. I had other, larger responsibilities such as fixing the pump, fixing the filter system, taking care of situations where patrons refuse to listen to the guards, and to be the leader in every emergency situation, no matter which pool I was at. I learned that there were phrases and avenues of conversation that I was using during my time working there.
What is a discourse community? Discourse communities, as coined by John Swales, are “…groups that have goals or purposes, and use communication to achieve these goals.” In an article titled The Concept of Discourse Community, John Swales outlines six criteria a community meets before it can be considered a discourse community. Williamsburg-James City County, WJCC for short, lifeguards demonstrates a discourse community and I will provide personal evidence to support.
Williamsburg-James City County has two outdoor pools that have one team of lifeguards. These guards range in age from 16 to 26, basically late high school to post college, with the parks and recreation supervisor being our boss. Within the community of lifeguards there are different levels of membership and responsibility (Swales 222) the guards, the lead guards, the head guard, and the supervisor. Every guard, including the higher ups and supervisor, has to be certified by the Red Cross in CPR and First Aid. The guards are usually people who have little to no experience working as a lifeguard and are given the basic duties of checking chemicals, watching the pool, cleaning the pool, setting out equipment, and being the first responders. The lead guards have at least two years’ experience and have the duties of watching the pool, checking and adjusting chemicals, cleaning the pool, and being the leader during an emergency situation. The head guard has at least 3 years of experience, I am an exception, and have the duties of managing the chemical shed, watching the pool, teaching the new guards the procedures, dealing with difficult patrons/situations, overseeing all events during emergency situations, and the maintenance of the pump. Only head one guard was scheduled each day and traveled between the two pools. The supervisor creates the schedule, sends emails about weather and special events, makes the final call on closing down early, hires new guards, fires incompetent workers, orders chemicals, and is our spokesperson in emergency situations. Each person starts out at the guard level and moves up with more experience.
The main purpose of lifeguard is obvious. Make sure people don’t drown and try to bring them back if they do, but there’s more than just that. The common goals of lifeguards are clearly expressed by a member of the WJCC lifeguard community. (Swales 220) A guard, named Sebastian, says that the objective of the lifeguards is “To insure the safety of the patrons and to insure the cleanliness of the pool.” Protecting the patrons is the number one priority for lifeguards but the way we accomplish that goal is by keeping the pool clean, the chemicals stable, and the pool deck clear. We also strive to keep a positive, family friendly environment in order to make the patrons stay as good as we can.
In order to ensure that environment for our patrons, it’s the responsibility of every lifeguard that daily checklists sheets are filled out. Every hour the chemical sheets need to be updated and logged, and an incident report needs to be filled out if an incident occurs. The WJCC lifeguard community uses these sheets to look back on what its done and suggest improvements for the future. (Swales 221) The chemical sheets keep track of where the chemical levels were at during a certain time and can detect when possible inconsistencies could occur, such as too much or too little chlorine. The incident reports are used at in-service trainings to help the guards who were not on duty to understand what happened during the situation and to plot the best course of action if it ever happened again. For example, on July 22, 2017 there was an incident at Chickahominy Riverfront Park in Williamsburg-James City County. A five year old boy got trapped underwater and drowned. I was the first responder to the situation and preformed CPR on him until he had a pulse and was breathing. I stopped when the paramedics arrived. The young boy was Medvac to the Children’s Hospital of Richmond at VCU and released 48 hours later with no further injuries. I had to fill out a report for WJCC Police, WJCC Fire and Rescue, VCU, and WJCC Parks and Recreation. An in-service was schedule was set for the next Friday where we ran drills and I recreated the situation. Since only three lifeguards out of 21 were working, I had to explain the conditions of when it happened, such as the fact that there were 85 people in the pool, 35 on deck, and the aerator was on. After the in-service an additional guard was scheduled on the weekends and the aerator was only allowed to be used before we opened or after we closed.
Not only do the in-services help with additional training, they are also an opportunity for our supervisor to emphasize new polices if there are any. The communication between the guards, lead guards, head guard, and our supervisor a strong line of communication that discourse communities need or else they will not have the discussions and shared experiences that created the community (Swales 221). It starts with the supervisor’s emails that hold the special events and the schedule and moves toward the group chat between the guards where we would swap shifts and plan lifeguard camping trips. These two avenues were used frequently and effectively throughout the season, I only recall one instance in my two years that someone didn’t show up for work due to miscommunication.
When the lifeguards are on duty, certain techniques are used to communicate more efficiently. The most well know of these is the whistle. I asked Sebastian about the ways the lifeguards communicate on duty he talked about the use of the long whistle, short whistle, and walkie talkies. There are more whistles we use to communicate then he mentioned, a short whistle is just to get someone’s attention, a short double whistle closed the pool, and either a long whistle or 3 short whistles signaled an emergency. The walkie-talkies were used with short codes, Stand “A” was the stand to the north-west of the pool, Stand “B’ was at the north-east, and Stand “C” was at the South end of the pool. We used quick phrases such as “Chem” to signal to check or adjust chemicals, “Pump” meant for either the lead to check the pump room or the head to go in and bleed the filters or backwash the pool, and “Arrive” for a warning that a large group had arrived. The guards also need to able to read the situation going on in or around the pool, including but not limited to the weather and the patrons. These short, quick messages help members of the community communicate quickly and efficiently. (Swales 221)
With Williamsburg-James City County lifeguard team use its own words, phrases, and shared experiences to form a group of like minded individuals who all choose to work for the county and meet all qualifications set forth by the county. Through my experiences I have seen these guards respond to emails and other instructions from their supervisor and effectively communicate together often to switch shifts or to have group trainings based on situations they have encountered. (Swales 220-222)
Work Cited:
Clevinger, Zachary, and Sebastian Lodwick. “WJCC Lifeguard Interview.” 11 July 2018.
Swales, John. :The Concept of Discourse Community.” Genre Analysis: English in Academic and Research Settings. Boston: Cambridge UP, 1990. 21-32.